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Case Study

Cyber Recovery:

A Roadmap For Resilience,Risk Mitigation, And Future-Proofing IT
For over four decades, a prominent real estate law firm has represented property owners and management companies overseeing residential and commercial properties across New York City, as well as Nassau, Suffolk, Westchester, and Rockland counties. Over the years, as client needs have evolved, the firm has expanded into a full-service real estate practice, offering comprehensive advice on all aspects of property management.

The Challenge

Cyberattack Strikes: Following a recent cyberattack, the firm faced immediate operational disruptions. Legal Operations At Risk: Downtime in mission critical technology disrupts attorneys, paralegals, and support staff, hindering their ability to manage cases, meet court deadlines, and securely access client data. Need For Process Improvement: The lack of established IT processes has led to inconsistent incident responses and slow recovery times, leaving the firm vulnerable during critical situations.

The Solution

Rapid Response + IT Support: LincolnIT stepped in to be the dedicated incident response team to quickly assess and mitigate the impact of the attack, ensuring swift recovery and protection. Business Continuity Planning: A comprehensiveplan was put in place that includes regular backups, disaster recovery protocols, and future planning. Streamlined IT Processes: Established standardized IT processes, including training staff on protocols and ensuring compliance with best practices.
"After a cyberattack struck our firm, we knew we had to act quickly with trusted experts by our side. LincolnIT stepped in immediately, helping us create a comprehensive IT roadmap to enhance our security and ensure operational resilience. Their expertise gave us confidence in our recovery and future preparedness." – IT Director, Prominent Law Firm