MID-MARKET
IT Services for Midmarket Companies
To Best-Suit Your Mid-Market Organization
We’ll deliver a value-added IT solution built on a unified, co-managed partnership so you can focus on your business.
Working Together to Accomplish Mutual Technology Goals
An extension of your IT department, we free you up so that your staff can focus on critical business-building measures.
Managed Services for
the Mid-Market
We’ll collaborate with your internal IT team. Through a co-managed, or fully outsourced IT services relationship, we'll work with you to facilitate a higher service level and ROI. This is achieved by providing the best value-added solution through the depth and breadth of our great investment in partnership-based tools and services, such as:
- 365/24/7 Help Desk
- Network Operations Center (NOC)
- Access to Premier MSP-Provided Toolkit
- Private and Public Cloud Solutions
- Backup and Disaster Recovery
- Network Assessments
- IT Design, Architecture, Implementation & Project Management
- Additional Skill Sets and Certifications for Increased Productivity
- Services Standardization Processes
- Escalation Resources
Your Behind-the-Scenes
IT Experts
We speak technology. Through our resources and expertise, we’ll address your day-to-day concerns so you can become subject matter specialists in your critical line of business applications.
We speak business. While our background is technology, we recognize that business requirements are also the core of your operations. Our roles as both technologists and consultants can facilitate a clearly defined understanding of your most pressing needs.
Full Technology Guidance and Daily Task Management
Let us handle your labor-intensive functions and other reactive IT management tasks.
We can facilitate more time spent on focusing on business growth, such as:
- Hardware Management and Replacements
- Software Licensing and Updates
- Patch Management
- System Requirements
Leverage our Distinct
Technology Care Brands
You’ll also receive additional in-depth benefits through our feature-rich Care packages to manage all of your main IT needs.
These can include, but aren’t limited to:
ProCare:
Our seasoned technical team will provide a consultative approach to design and implement additional strategies for your IT roadmap.
ITCare:
Consider our co-managed or fully outsourced services offering to streamline your IT processes and proactively address specific business challenges.
DataCare:
We can provide full backup, disaster recovery, and business continuity support solutions to also include data review, prioritization, and restoration.
CloudCare:
Should you require cloud hosting or a full migration project, we’ll help you decide the best cloud solution for your business through our fully developed roadmaps.
SecureCare:
Ensure the highest protection levels against threats and attacks through our integrated multi-layer security approach.
Technology Solutions Built to Improve End User Productivity
Whether it’s utilizing our Help Desk or NOC, managing your security and data protection, developing a cloud solution or working with our professional services team, we’ll always meet your IT needs so you can prioritize and grow your business.
Leverage Our Toolkit Partners
When partnering with us, you'll be granted access to solutions built on our internal IT toolkit. Whether you require remote monitoring and management, or want to leverage dashboard integration, we can work with you on a customized solution. This helps you bridge any existing technology gaps and automate critical business processes.